Privacy policy

  1. Introduction

Welcome to our website. We attach great importance to processing your data properly. When processing your personal data, we observe the data protection regulations, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

 

  1. Controller

The controller for data processing on this website is:

Richard Giles
Auf der Platte 1

D-61350 Bad Homburg

Telephone:         +49-(0)6172 267 8693
E-Mail:           info@dental-dictionary.com

The controller decides alone on the purposes and means of processing personal data.

 

  1. Nature, purpose and legal basis for the processing of personal data

 

  1. Visiting the website

In principle, our website can be used without providing personal data. 

However, we would like to point out that when our website is visited access data is collected and stored in the server log files. These data are in particular the following:

  • Browser type / Your browser version
  • Operating system in use
  • The website from which you visit us / Referrer URL
  • Date and time of your visit
  • Your IPD address anonymised
  • Host name of the accessing computer
  • Amount of data transmitted, in bytes
  • If necessary, consent and revocation regarding cookies (for more details, please refer to VI. Cookies)

We evaluate this information exclusively in anonymised form in order to recognise and defend against attacks and optimise our services (processing of personal data within the framework of balancing interests in accordance with Art. 6 Para. 1 f GDPR) and then delete it.

We do not merge this data with other data sources. In case of concrete indications of illegal use we reserve the right to evaluate the data subsequently .

 

  1. Contact – Telephone/E-mail/Fax

Should you contact us by e-mail, fax or telephone, we will process the personal data you provided therein. After processing your request, we delete your personal data if they are no longer necessary for the purposes for which they were collected and if we are not subject to any contractual or legal obligations to retain them. Please also read "IX. Rights of data subjects, 3. Right to erasure".

 

  1. Consent

In order to be able to process your personal data lawfully, in individual cases we will obtain your consent to process your personal data. When doing so, we will expressly inform you of the purpose of the intended data processing.

Your data will only be processed if you consent to it. Processing your request may not be possible without your consent and must therefore be made dependent on it. The data is processed exclusively for the purpose(s) expressly stated. You may revoke your given consent at any time with effect for the future. Revocation has no influence on the legality of processing up to the point in time of revocation. Please also read "IX. Rights of data subjects" 6. Revocation of consent".

 

  1. Use of our contact form

We use a contact form on our website. We provide this service to enable you to contact us by electronic means. Should you decide to contact us via this form, we will process the information and data you supply.

To use this form, you must provide mandatory information comprising the following data:

  • Your name
  • Your e-mail address
  • A subject drafted by you
  • A message compiled by you
  • CAPTCHA input (please also refer to "VII. Analysis tools "4. Google reCAPTCHA)

By providing your data and sending your request, you consent to the processing of your personal data. We base the legal basis for data processing on Art. 6 para 1 lit. a GDPA. (Please also refer to "III. Nature, purpose and legal basis for the processing of personal data 3. Consent" and "IX. Rights of data subjects 6. Revocation of consent".)

For more on duration of storage, please refer to "IV. Duration of storage".

 

  1. Processing the contract

Your personal data is processed when you send us an inquiry, within the framework of a pre-contractual legal relationship or for implementation of a contractual relationship.

Insofar as this is necessary within the framework of fulfilment of the contract, in specific cases we also process personal data obtained from publicly accessible sources (e.g. commercial register, debtor's register, internet) in an admissible manner or which has been communicated to us by third parties (e.g. credit agencies) in an admissible manner.

This may consist of:

  • Personal data (name, date of birth, legal representative)
  • Contact data (address, e-mail address, contact person)
  • Banking details (name of account holder, IBAN, BIC)
  • Contract data (duration of contract, services purchased, cancellations)

Data processing is based on Art. 6 para. 1 lit. b GDPR.

Please note that we cannot conclude a contract without the mandatory personal data being provided.

 

  1. Creating a new account

You may create a new account on our website. The data transferred is used exclusively for using the respective offer or service. Mandatory data requested while creating the new account must be provided in full. Otherwise we will refuse to create your new account.

The following are mandatory:

  • Your user name
  • Your e-mail address

In case of important changes, for example for technical reasons, we will inform you by e-mail. The e-mail will be sent to the address you entered when creating your new account.

We base processing of the data entered while creating your account on your consent (Art. 6 para. 1 lit. a GDPR). You may revoke this consent at any time. Informal notification by e-mail is sufficient for revocation. The legality of data processing already carried out remains unaffected by the revocation. (Please also refer to "III. Nature, purpose and legal basis for the processing of personal data 3. Consent" and "IX. Rights of data subjects 6. Revocation of consent".)

We store the data collected while creating your account for the period you are registered on our website. We will delete your data when you close your account. Legal retention periods remain unaffected.

For more information about the duration of storage, please refer to  "IV. Duration of storage".

 

  1. Processing after balancing of interests (Art. 6 para. 1 f GDPR)

If your interests in data processing collide with our interests, we will balance the interests. In doing so, we will balance your interests against our interests. Should the balancing of interests show that our interest outweighs your interest, we will process your personal data on the legal basis of Art. 6 para. 1 lit. f) GDPR.

Our interests and purposes are, for example:

  • Ensuring IT security and integrity of our systems
  • Prevention or investigation of criminal offences
  • Assertion of or defence against legal claims

 

  1. Duration of storage

We only store your personal data for as long as necessary and if your data is not subject to legal retention obligations according to the German Tax Code or the German Commercial Code. We delete your data after the intended purpose has been achieved and, if a legal obligation exists, after the legal retention period has expired.

For more information on the duration of storage for cookies, please refer to "VI. Cookies".

 

  1. Data circulation

As a matter of principle, we do not circulate your personal data. Should we have entrusted external service providers (so-called third parties) with performing a task, we will only circulate your data if we oblige the external third parties to comply with the data protection laws on the basis of an order processing contract. Furthermore, data will only be circulated where necessary.

For example, service providers may be entrusted with tasks involving the following:

  • Website hosting
  • E-mail hosting
  • Cookies (for more information, please refer to "VI. Cookies")

Data is circulated within the scope of legal obligations to provide information, such as the obligation to provide information to law enforcement authorities. Otherwise, data will not be passed on to third countries.

 

  1. Cookies

Usercentrics

This website uses Usercentrics' cookie-consent technology to obtain your consent to the storage of certain cookies on your terminal device and document this consent in accordance with data protection regulations. This technology is supplied by Usercentrics GmbH, Rosental 4, D-80331 Munich, Website: https://usercentrics.com/de/ (hereinafter referred to as "Usercentrics").

When you enter our website, the following personal data is transferred to Usercentrics:

  • Your consent(s) or revocation of your consent(s)
  • Your IP address
  • Information about your browser
  • Information about your device
  • Time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser in order to allocate the consents granted or revoked to you. Data collected in this manner is stored until you request us to delete it, delete the Usercentrics cookie yourself or until the purpose for which the data was stored is no longer applicable. Mandatory legal storage obligations remain unaffected.

Usercentrics is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 S. 1 lit. f GDPR.

We have concluded a contract for order processing with Usercentrics. This is a contract prescribed by data protection law and which guarantees that Usercentrics processes the personal data of our website users in accordance with our instructions only and in compliance with the GDPR.

For further information, please refer to the Usercentrics privacy policy:
https://usercentrics.com/privacy-policy/

 

  1. Analysis tools and other web-based services
  1. Google Web Fonts

We use so-called Web Fonts on this website. They provide for uniform presentation of texts and fonts. Web Fonts is a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: "Google"). When you visit our site, your browser loads the necessary Web Fonts into your browser cache so that the texts and fonts we use can be displayed without errors.

In order for the website to be displayed correctly, the browser you are using connects to the Google servers and, via your IP address, provides the information that you have visited our website. For information on further data processing, please refer to the information in the cookie notice.

The legal basis for this data processing is based on your consent in accordance with Art. 6 para.1 lit. a GDPR. Your consent may be revoked at any time. To do so, you only need to change the privacy settings in your browser. (Please also read "III. Nature, purpose and legal basis for the processing of personal data 3. Consent" and "IX. Rights of data subjects 6. Revocation of consent".)

If your browser does not support Web Fonts, a standard font from your computer will be used automatically.

As Google is a Privacy Shield certified company, it provides an adequate level of data protection. Further details are available at: https://www.privacyshield.gov/list

Information on data protection is available in the Google privacy policy:
 https://www.google.com/policies/privacy

 

  1. Font Awesome

We use so-called Web Fonts or icons on this website. They provide for uniform presentation of texts and fonts. Web Fonts is a service of Fonticons Inc. When you visit our site, your browser loads the necessary Web Fonts into your browser cache so that the texts and fonts we use can be displayed without errors.

In order for the website to be displayed correctly, the browser you are using connects to the Fonticons Inc. servers, provides the information that you have visited our website and communicates your IP address. For information on further data processing, please refer to the information in the cookie notice.

The legal basis for this data processing is based on your consent in accordance with Art. 6 para.1 lit. a GDPR. Your consent may be revoked at any time. To do so, you only need to change the privacy settings in your browser. (Please also read "III. Nature, purpose and legal basis for the processing of personal data 3. Consent" and "IX. Rights of data subjects 6. Revocation of consent".)

If your browser does not support Web Fonts, a standard font from your computer will be used automatically.

Further information on data protection is available in the Fonticons privacy policy:
https://fontawesome.com/privacy

 

  1. Google Campaign Manager (previously Google DoubleClick)

We use the Google Campaign Manager on this website.

Campaign Manager uses cookies to provide you with relevant advertisements. Your browser assigns you an anonymous ID so that your browser can check which ads you have been shown so far and which ads you have viewed. Campaign Manager cookies do not collect any personal information. Your browser automatically connects to the Google server to communicate the information generated by cookies. For information on further data processing, please refer to the information in the cookie notice.

The legal basis for this data processing is based on your consent in accordance with Art. 6 para.1 lit. a GDPR. Your consent may be revoked at any time. To do so, you only need to change the privacy settings in your browser. (Please also read "III. Nature, purpose and legal basis for the processing of personal data 3. Consent" and "IX. Rights of data subjects 6. Revocation of consent".)

Information on data protection is available in the Google privacy policy:
https://www.google.com/policies/privacy

As Google is a Privacy Shield certified company, it provides an adequate level of data protection. Further details are available at: https://www.privacyshield.gov/list

 

  1. Google reCAPTCHA

We use Google reCAPTCHA on this website.

By using reCAPTCHA we want to ensure that data input on our website is carried out by a human and not via a computer programme. To achieve this, an analysis is automatically triggered when our website is started. Analyses by reCAPTCHA are not visible and are performed in the background.

reCAPTCHA communicates the following data to the Google servers:

  • IP address (anonymised)
  • Time spent on our website
  • Behaviour of the mouse movements on the website

The legal basis for this data processing is based on Art. 6 para.1 lit. f GDPR. Our legitimate interest in data processing is based on protecting our web services and users of these services against misuse such as spying.

Information on data protection is available in the Google privacy policy:
https://www.google.com/policies/privacy

As Google is a Privacy Shield certified company, it provides an adequate level of data protection. Further details are available at: https://www.privacyshield.gov/list

 

  1. Use of ajax.googleapis.com

Our website uses the jQuery Javascript library from Google.

The library is loaded into your cache via the Google CDN (Content Delivery Network). Should a copy of this library already have been stored in your cache because you visited another website, your browser will access this copy

If your browser uploads the jQuery library from our website, the following data is processed:

  • Your IP address (anonymised)
  • The website from which it was uploaded

This data is transferred from your browser to the Google server.

We use this service to increase the loading speed of our website and enhance its usability. The legal basis for this data processing is based on Art. 6 para.1 lit. f GDPR ("legitimate interest"). Our legitimate interest is derived from the above.

Further information on data protection is available in the Google privacy policy:
https://www.google.com/policies/privacy

As Google is a Privacy Shield certified company, it provides an adequate level of data protection. Further details are available at: https://www.privacyshield.gov/list

 

  1. Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Eire.

Google Analytics uses so-called "cookies", which are text files placed on your computer to help analyse how you use the website.

In using cookies, we presume you have consented to the collection of data. If you agree to the processing of your data within the scope of the opt-in procedure, legitimation of processing of your data is based on consent in accordance with Art. 6 I 1 a) GDPR, so that we use your data within the scope of the consent provided by you for marketing purposes and evaluation of your usage behaviour.

The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. Where appropriate, information about the use of this website and your IP address is transmitted to a Google server in the USA and also stored on it. As Google is a Privacy Shield certified company, transmission of data to Google takes place not only with your consent, but also on the basis of the adequacy decision of the Commission regarding the exchange of data between the EU and US. However, should IP anonymisation have been activated on this website, your IP address will be truncated in advance by Google if you are located in a Member State of the European Union or another State party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on the website activities and provide further services to the website operator in connection with the use of the website and internet. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google unless you have configured the web and app activity settings in the Google account so as to permit Google to do so.

On our website, Google Analytics has been extended by the "anonymizeIp" code in order to collect IP addresses anonymously (so-called IP masking).

Further information on terms of use and data protection is available at:
https://marketingplatform.google.com/about/analytics/terms/us/
or 
https://policies.google.com/?hl=en&gl=en

Further information on Privacy Shield is available at:
https://www.privacyshield.gov/list

 

  1. Social plugins

Some social plugins are integrated into our website, but they are are deactivated by default. When a user opens our website, no data is transmitted to the social media services.

Should you use cookies, we assume you consent to the collection of data. If you agree to the processing of your data within the scope of the opt-in procedure, legitimation of processing of your data is based on consent in accordance with Art. 6 para. I lit. a GDPR, so that we use your data within the scope of the consent provided by you for linking to the respective social media.

If a social plugin is activated, certain data is transmitted to the respective social network, e.g. the user's IP address, information about the browser and operating system used, the website opened, and the date and time. In the course of this communication, data is also loaded from a server of the social media provider onto our website.

The respective social plugin provider receives information about which websites the user visits. This may happen regardless of whether the user is currently logged in with the social plugin provider (e.g. Facebook) or not or has his own account there. The provider may also process this data outside the European Union and may be able to create customised user profiles. We have no influence on the type, scope and purpose of data processing by the providers of the respective social media services.

 

  1. Links to Facebook, Xing, LinkedIn

Our website includes links to websites operated by the above-mentioned social networks. The links are clearly marked by the respective company logo. No further data processing in connection with the linked pages takes place directly on this website.

 

  1. Facebook fan page

We run a Facebook fan page which is linked to our website.

We and Facebook Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Eire (hereinafter "Facebook") are jointly responsible for running this Facebook page.

We run this page in order to promote our services and products and get in touch with you the visitor to and user of our Facebook page.

We are aware that Facebook processes user data for the following purposes:

  • Advertising (analysis, creation of customised advertising)
  • Creating user profiles
  • Market research

Facebook uses cookies to store and further process this information stored on the various end devices of users. If the user has a Facebook account and is logged into it, storage and analysis is also carried out across devices.

The Facebook privacy policy contains further information on data processing:
https://www.facebook.com/about/privacy/.
You can object to the processing here: ("Opt-out") https://www.facebook.com/settings?tab=ads

Facebook Inc., the US parent company of Facebook Ireland Ltd., is certified under the EU-U.S. Privacy Shield.

Statistical data of various categories are available for us via the so-called "Insights" of the Facebook page. These statistics are generated and provided by Facebook. We, the operators of this page, have no influence on the generation and presentation of these statistics. We can neither deactivate this function nor prevent generation and processing of the data. For a selectable period of time as well as for the categories fans, subscribers, persons reached and interacting persons, the following data will be provided to us by Facebook in relation to our Facebook page:

  • Total number of page views
  • "Likes"
  • Page activities
  • Interaction with articles
  • Reach
  • Video views
  • Range of articles
  • Comments
  • Shared content
  • Answers
  • Gender distribution, origin related to country and city, language
  • Calls and clicks in the shop
  • Clicks on the route planner
  • Clicks on telephone numbers.

Since only Facebook has full access to the user data, we recommend you contact Facebook directly if you have requests for information or wish to assert other rights. Should you wish to contact us, we refer you to the explanations in "IX. Rights of data subjects".

Operation of this Facebook page, including processing users' personal data, is based on my/our legitimate interests in contemporary and supportive information and interaction for and with my/our users and visitors in accordance with Art. 6 para. 1 lit. f. GDPR. If you have agreed to the Facebook data protection regulations, your consent in accordance with Art. 6 para. 1 lit. a GDPR is also taken into account.

Within the scope of using the fan page, a contract was concluded between us and Facebook on joint responsibility within the meaning of Art. 26 GDPR. The content of this agreement is available at: https://www.facebook.com/legal/terms/page_controller_addendum

 

  1. YouTube videos

We embed YouTube videos on this website. These videos are posted on the YouTube platform, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA (hereinafter: "YouTube"), a Google company.

YouTube videos are embedded on our website by means of so-called "iFrames". When thus embedded, the YouTube video is shown in your browser on our website. When you visit our website, on which we have embedded a YouTube video, a connection is established to the YouTube servers and the content is displayed on the website by informing your browser.

When embedding YouTube videos, we employ the so-called "enhanced privacy mode". This mode is provided by YouTube and ensures that no cookies are stored in your cache. However, should you play the video, YouTube will store cookies in your cache, but these cookies will not contain any personal information unless you have a YouTube member account and are logged in at the time the video is viewed. You can change the cookie settings in your browser accordingly.

In "enhanced privacy mode" the following data is transmitted to the YouTube server in the USA:

  • Device specific information
  • IP adress (anonymised)
  • Website from which you accessed the YouTube Video

By clicking on the video, you agree to processing of your data and transmission of it to YouTube. The legal basis for embedding YouTube videos is Art. 6 para. 1 lit. a GDPR.

Information regarding data protection is available in the YouTube privacy policy at:
https://policies.google.com/privacy

YouTube is a subsidiary of Google. As Google is a Privacy Shield certified company, it provides an adequate level of data protection. Further details are available at:
https://www.privacyshield.gov/list

 

  1. Rights of data subjects

According to the General Data Protection Regulation (GDPR) you are entitled to various rights regarding your personal data.

 

  1. Right to information

In accordance with Art. 15 of the GDPR, you have the right to request confirmation from the controller of whether we process personal data relating to you.

 

  1. Right to rectification

You have the right to request that the controller corrects incorrect personal data concerning you without delay and, if necessary, completes incomplete personal data (Art. 16 GDPR).

 

  1. Right to erasure

You have the right to demand from the controller that personal data concerning you be erased immediately if one of the reasons listed in Art. 17 GDPR applies, e.g. if the data is no longer required for the purposes pursued

 

  1. Right to restriction of processing

You have the right to obtain from the controller restriction of processing where one of the requirements included in Art. 18 applies, e.g. if you have objected to processing, for the duration of evaluation by the controller.

With regard to exercising your rights, you can contact us at any time using the contact options offered on our website.

 

  1. Right to data portability

You have the right to receive personal data concerning yourself, which you have provided to a controller, in a structured, common and machine-readable format. You also have the right to transmit those data to another controller without hindrance from the controller to which the personal data were provided (Art. 20 GDPR).

 

  1. Revocation of consent

You may revoke your consent at any time without providing reasons. Revocation may be by informal e-mail. The legality of data processing carried out up to the time of revocation remains unaffected by the revocation.

 

  1. Objection

For reasons arising from your particular situation, you have the right to object to the processing of personal data concerning you at any time. The data controller will then no longer process the personal data unless he can prove compelling reasons for processing that are worthy of protection, which outweigh your interests, rights and freedoms, or if processing serves to assert, exercise or defend legal claims (Art. 21 GDPR).

 

  1. Right to lodge a complant

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of personal data concerning you is in breach of the GDPR (Art. 77 GDPR). You may exercise this right before a supervisory authority in the Member State in which you are resident, in which you work or in which the alleged infringement is located.

 

  1. Contact details of the supervisory authority

The competent supervisory authority is the Hessian Commissioner for Data Protection:

Prof. Dr. Michael Ronellenfitsch
Postfach 3163
D-65021 Wiesbaden

 

Telephone:    +49 611 1408 - 121
Telefax:         +49 611 1408 - 921
E-mail:           poststelle@datenschutz.hessen.de

For further information, please visit the service portal of the State of Hessen at the following link: https://datenschutz.hessen.de/

 

  1. Adaptation and updating of this privacy policy

Please check regularly for updates in the content of our privacy policy. We will adapt this privacy policy as soon as necessitated by changes in data processing carried out by us. Should the change in data processing require your cooperation (e.g.: a declaration of consent), we will inform you accordingly.

Status: April 2020

 

This is a translation from the original German. The translators do not accept any liability for damages that may arise from using the English text. The original German text is definitive.